We may collect and process the following data about you:
Information that you provide to us in your dealings with us. This includes information provided at the time of registering to use our site, subscribing to our services or requesting further services and/or information from us.
We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
If you contact us, we may keep a record of that correspondence. Details of transactions you carry out through our site and of the fulfillment of your orders. Details of your visits to our site including, but not limited to, traffic data, location data and the resources that you access.
IP ADDRESSES
We may collect information about your computer, including where relevant your IP address, operating system and browser type. This data is processed for the purposes of fraud prevention, for various administrative purposes and may also be used by us to promote certain offers and advertisements according to your general location.
COOKIES
For the same reason, we may obtain information about your general internet usage by using a cookie which is stored on your browser or the hard drive of your computer. Cookies are text files which contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. Some of the cookies we use are essential for the site to operate, whereas others are aimed at enhancing
and personalizing your user experience.
THE INFORMATION GATHERED BY COOKIES ON OUR SITE(S) MAY BE USED IN THE FOLLOWING WAYS:
To tailor advertisements or promotions, you receive. For example, if you have looked at a specific type of product, we might use this information to personalize any subsequent advertisements you see. We may also personalize our service based on the type of computer system you use, together with the purchase pattern of other customers who may have looked at similar products to you. We may also provide you with advertisements which may be customized using information such as the search terms you use on our site. For example, if you searched for a specific product or accessed our site via a specific banner ad or search word, we may present you with content and/or offers linked to that banner ad or search word. We may use navigational information about where you go on our site to better understand how our site is used and to ensure that the product offerings that are presented to you are relevant. We do not use any data about where you go, or present you with advertisements outside of our site other than on sites which provide for such use in their respective privacy policies. We may collect information on how frequently you visit the site and the type of products and/or services that you view to enable us to measure the popularity of our sites and our product offerings.
STRICTLY NECESSARY COOKIES
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website, remembering how far you are through your pay as you go order, making sure that the our website looks consistent or remembering what’s in your basket. Without these cookies, many of the basic functionalities of our website – the stuff you expect the site to enable you to do like filling in your shopping basket, we
simply can’t provide.
Tip – these cookies make the basic functions of the website work.
PERFORMANCE COOKIES
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and the pages that they don’t. This understanding enables us to continually improve the experience we deliver to you (and other visitors like you) so that the site is easy to use and includes content that you find helpful (for instance, performance cookies indicated that users find reviews really helpful and so that gave us confidence that we
should provide more reviews on each similar product page) These cookies don’t collect information that identifies a visitor – so we can’t identify you individually. All the information these cookies collect is aggregated and therefore anonymous.
FUNCTIONALITY COOKIES
These cookies allow the website to remember the choices you make as you browse the site (for instance, your login details to enable you to provide your comments in our community forums). They provide more enhanced and personal features. The information they collect is anonymised and the usage only relates to our website – they cannot track your browsing activity on other websites once you’ve departed from our website.
ADVERTISING OR TARGETING COOKIES
These cookies are used to deliver ad’s more relevant to you, and your interests (assumed by analyzing your onsite browsing behavior). They can also provide caps on the number of times you might see an ad – to hopefully stop them becoming annoying and repetitive. These cookies remember that you have visited us, track what products you may have looked at, and this information may be shared with our advertising partners. If you see an ad from us, once
you have left our site and are browsing other sites on the internet, that magically seems to understand what previously interested you (you browsed a specific item on the site) then this is enabled by targeting cookies. By using this site, you agree to our use of cookies in the manner outlined above. If you do not wish to receive tailored advertising, you can withdraw this consent at any time by changing your browser settings to reject cookies. Please note that it is not a good idea to reject all cookies as this could prevent you from gaining full use of our site and others. To learn more about cookies click here, or to disable them click here.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the United States Area . It may also be processed by employees operating outside the USA who work for us or for our suppliers. Such employees maybe engaged in the provision of support services. Here we will ensure that we have the necessary contracts and other mechanisms in place to make sure your data continues to be treated in accordance with the provisions of the Act. By submitting your personal data, you agree to this transfer, storing or processing. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL\ technology with PCI standard. Where we have given you (or where you have chosen) a password which enables you
to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
to provide you with goods and/or services that you have ordered
to prevent and detect fraud, crime and money laundering
to check your identity
to trace and recover debts
for credit and credit related services and to manage your accounts
to update our records about you
to make credit, fraud and identity checks on you (when applicable)
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the
prospective seller or buyer of such business or assets; and if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use. We may also provide information about our dealings with you to credit reference and fraud
prevention agencies.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of $100 to meet our costs in providing you with details of the information we hold about you.
NEWSLETTER
Subscribing to our news letter will mean will email you marketing and promotional materials, you will have the option to unsubscribe from the newsletter at any time.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed. Please send us a message on our contact page.